Standard Product Handling Times

The table below denotes the average product handling times from the point an order is processed by Brivo to the time it is shipped. Please make note of the handling times for Partner Products as drop ship orders from our partners may have an extended lead time prior to shipment.

If you have any questions or have a rush order, please email our Sales Orders Team at salesorders@brivo.com.

Last update: Friday, September 21, 2021

  • Product
    Handling Time
    Notes
  • Brivo Access Control Panels
    1-3 Business Days
  • Brivo Access Smart Readers
    1-3 Business Days
  • Brivo Smart Home Gateways
    1-3 Business Days
  • Brivo Smart Home Devices
    3-7 Business Days
    Extended lead times depending on the product. Please check availability and current lead times prior to placing an order.
  • Allegion Locks
    4+ weeks depending on
    product
    Extended lead times depending on the product. Please check availability and current lead times prior to placing an order.
  • Allegion Cards & Readers
    4+ weeks depending on
    product
    Longer lead time for custom credentials. Please check availability and current lead times prior to placing an order.
  • Altronix
    5-6 Weeks
    Custom Trove configurations may require additional lead time and will be assessed during order processing.
  • EEN cameras for Brivo Access Cam
    3-5 Business Days
  • Eagle Eye Networks
    2-5 Business Days
    Large or Special orders may take 7-10 days.
  • Fargo (HID)
    7-10 Business Days
  • Farpointe
    6-10 Business Days
  • HID
    8+ Weeks depending on
    product
    Custom items have longer lead times. Please check availability and current lead times prior to placing an order.
  • Life Safety Power
    10 Weeks
  • Magicard
    3-5 Business Days
  • Mercury
    3-5 Business Days
    Large orders (20 units +) will be drop ship and take 7-14 business days.
  • Salto
    4-6 Weeks
    Ships from Spain.
  • Suprema / Bioconnect
    5-7 Business Days
    2-3 weeks if not currently in stock at BioConnect
  • Yale Wireless Locks
    4+ weeks depending on
    product
    Please note that certain products may have an extended lead time. Please check availability and current lead times prior to placing an order.